Switchboard Operator: Supply Chain Management Salary : R201 093 Per Annum Centre : Cape Town Regional Office

Requirements

A minimum of National Senior Certificate/ Grade 12 or equivalent qualifications. No experience required. Strong background in Switchboard / Telecommunication services and administrative services. Good customer etiquette and listening skills, writing skills, and interpersonal skills. Computer literacy (Microsoft Package). Knowledge of Reapatala (invoice tracking system) and Archibus system (day-to-day maintenance services) Ability to work under pressure. Knowledge of switchboard systems and logistical services would be an added advantage. Serve internal as well as external clients. Perform other related duties as per the requirements of the Unit.

Key Responsibilities

The successful candidate will manage the switchboard by facilitating incoming and outgoing calls. Assist technicians with the movement of telephone and fax line (e.g. escort technicians through the building). Certifying job done by technicians when called in for services. Open new telephone lines. Checking 102 faulty lines and telephone handsets before logging a call to telephone companies. Ensure that all invoices for services rendered by the technicians/ telecommunication accounts and couriers are timeously paid. Arrange telephone instruments for new employees. Capturing monthly telephone information/ data on excel. Downloading and distributing of monthly telephone bills to all staff. Open individual file for staff. Report faults to information services appointed service provider. Perform any other work schedule in accordance with various requirements of the Unit: (e.g. capturing of invoices at Registry, assisting with Logistical and Transport/ Fleet duties).

How to Apply

Enquiries

Cape Town Regional Office: Ms P Bambela Tel No: (021) 402 2193 Durban Regional Office: Mr. BH Khanyeza Tel No: (031) 314 7038