It Technician: Information And Communication Technology

Requirements

A minimum of three-year tertiary qualification (NQF Level 06) / National Diploma in Information Technology / Information System or equivalent qualification. A+ and N+ certificates. relevant years of working experience in desktop support in a network environment. Computing, good communication, interpersonal and report writing skills. Professional, self-driven, independent individual with troubleshooting and problem-solving skills. Good understanding of MS Windows 10 -11, Microsoft 365 applications and end-user cloud services. Understanding of Unified Communications applications and support. A valid driver’s licence.

Key Responsibilities

Provide advanced desktop support and maintenance across Microsoft applications, business application access, and unified communications solutions. Detect, troubleshoot, and repair faults on LAN/WAN infrastructure, PCs, peripherals, network points, and software. Assist with the planning, design, and implementation of LAN/WAN infrastructure as well as desktop, laptop, and printing solutions. Provide and maintain printing services for transversal systems such as LOGIS, PERSAL, BAS, WCS, and PMIS. Manage and maintain a secure, stable, and virusfree network environment. Deliver end user support for data backups and restoration. Monitor local area networks to ensure optimal performance. Liaise wi-th suppliers and manufacturers to reso-lve end user incidents. Install, configure, and support software and applications as required.

How to Apply