Senior Administration Officer: Beneficiary Services

Requirements

An undergraduate qualification in Public Administration/Public Management/Human Resource Development/Management at NQF Level 6 as recognized by SAQA. Two 2 years’ functional experience in Operations/Training/Learning and Development environment. Knowledge: Unemployment Insurance and Contribution Act, Batho Pele Principles, Employment Services, Assessment, Operations system (Siyaya Systems: ICRS & UI online), Human Resource Management System (PERSAL), Logis, Skills Development Act, Skills Development Levies Act, Public Service Regulations, Public Service Act, Human Resource Development Strategy. Skills: Communication, Computer literacy, Training, Interpersonal, Presentation, Project Management, Report Writing.

Key Responsibilities

Verify the list of training needs that adhere with workplace Skill Plan (WSP). Providing training of processing staff and Client Service Officers on procedures, processes and the relevant systems. Verify monthly statistics for sections within the Operations Division and Labour centres. Coordinate stakeholder communications (i.e. campaigns, briefing sessions) in the business unit and Labour centres. Provide administration services to the business unit.

How to Apply

Enquiries

Notes

Priority will be given to Coloureds and Whites