Receptionist / Telecom Operator

Requirements

Minimum requirements: Applicants must be in a possession of a Grade 12 Certificate. Job related knowledge: Computer literacy particularly Microsoft Excel. Job related skills: Excellent communication (verbal and written) and interpersonal relations. Good organisational and People. Telephone etiquette. Ability to communicate well with people at different levels and from different 54 backgrounds. Highly reliable. Ability to act with tact and discretion. Good grooming and presentation. Proficiency in at least 2 of the official languages in relevant province.

Key Responsibilities

Facilitate telephonic and related administration. Keep and maintain incoming and outgoing documents register of the component. Attend to incoming telephone calls. Screen and forward calls. Receive telephone messages. Record telephone messages. Develop and maintain a database of contact numbers for officials. Administrate attendance register. Administrate telephone account. Facilitate switch board operation services. Receive requests from users by email. Arrange the new / movement / swap / block / unblocking of extensions. Programme the system for new / movement / swap / block / unblocking the system. Test the line after programming. Inform the user. Attend to clients with queries and provide information. Provide information to the clients and answer all general enquiries. Facilitate boardroom bookings. Manage and update calendar for boardroom bookings.

How to Apply

Enquiries

Notes

EE Targets: African, Coloured, Indian and White Males and African, Coloured, Indian and White Females and Persons with Disabilities. 55