Programme Manager: (E-Government For Citizens)

Requirements

An appropriate 3-year tertiary qualification (National Diploma/Bachelor's); a minimum of 3 years on a middle management level experience. Competencies: Knowledge of and working experience in the following: legislation, regulatory frameworks, policies and best practices relevant to the line functions; use information systems that support the management of knowledge and information relating to the line function; manage projects; implement operational management practices; implement mentoring and coaching practices; manage national and provincial human resources, financial management and supply chain management instruments and legislation; 225 support and implement national and provincial policies of the government of the day; understand and support provincial government functions and services; manage the statutory framework governing the broad management of the public service; manage staff performance management systems; manage disciplinary and grievance procedures; Skills: perform numeracy and literacy functions; use computer systems effectively; communicate effectively in the required language; manage projects; perform accounting, finance and audit functions; Other: conduct analysis; perform benchmarking; apply conceptual, interpretive and formulation skills; conduct diagnostic assessments; facilitate and provide process consultation; influence stakeholders; implement innovative problem-solving; design interventions; conduct interviews; provide leadership; listen effectively; mentor and coach; motivate staff and stakeholders; negotiate effectively; build and maintain professional networks; plan and organise activities; deliver presentations; conduct research; build effective teams; maintain strong interpersonal relationships.

Key Responsibilities

Guide the maintenance and enhancement of citizen digital engagement across WCG channels; Provide residence with the necessary infrastructure and skills development opportunities to and use access government services using technology; Deliver efficient, citizen-centred services across digital channels; Provide a data and reporting service for WCG digital channels; Plan and manage the work of and account for the overall performance of the Sub- directorate; Manage people and finance.

How to Apply

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