/Drs System Support Officer

Drs System Support Officer

Dept. of Land Reform And Rural Development

Free StateFree State (Bloemfontein)

💰R413 001 p.a. · Level 8

📅Closes 31 July

days left

Closes 31 July

After downloading: print the Z83, then sign and initial every page by hand before submitting. Electronic signatures are not accepted by government departments.

Reference number

3/1/1/1/2026/161

You'll need this reference number on your Z83 form.

Do you qualify?

Requirements

Minimum requirements: Applicants must be in a possession of a Grade 12 Certificate and a National Diploma in Information Technology / Degree in Computer Science: A+ / N+ / MCSE / Linux+ or related equivalent qualification. Minimum of 2 years relevant experience. Experience with hardware and software. Experience with servers. Experience in IT technical support. Appropriate server and network management experience. Technical aspects of information and communications technology goods and services. Information Technology Acts and Policies. Internal control and risk management. Planning skills. Organize skills. Communication skills (verbal and written). Interpersonal skills.

Key Responsibilities

Providing desktop support to end users. Install, update, and configure End- user devices. Install, update and support business applications. Investigate, resolve, or escalate and monitor logged calls. Providing network support. Assist end-users with LAN connectivity. Monitor availability and performance of network. Assess the need for, request and monitor the process of installation of network points. Investigate, resolve, or escalate and monitor logged calls. Provide sever room support. Monitor server room environment and take remedial action. Monitor compliance with server room maintenance contract deliverables. Monitor access to server room and keep register. Assist with installation of customer-replaceable parts for server equipment. Implementing information system security measures. Check that users are registered on the domain. Check Antivirus is installed, updated, and running. Remove all unauthorised applications and software. Create and maintain an IT asset register or database. Providing ICT reports. Provide incident and system availability reports. Provide inputs to SLA non-compliance report. Provide support in the procurement and disposal of IT assets.

How to Apply

🌐

Apply Online

http://deedsportal.deeds.gov.za

🏢

Hand Delivery

New Government Building, Corner Aliwal and Nelson Mandela Drive Bloemfontein, 9301

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Enquiries

Mr. IB Khanyile or Ms D Tshabalala Tel No: (051) 403 0300

Notes

EE Targets: African, Coloured, and Indian Males, African, Coloured, and Indian Females and Persons with Disabilities.

Directorate: Registration And Information Services