Director: Information Communication Technology

Requirements

Matric plus undergraduate (NQF Level 7) in ICT / Information Communication Technology / Computer Science / or a relevant ICT-related field as recognised by SAQA. A minimum of 5 years relevant experience at middle or senior management level in ICT management environment. Valid driver’s license. Competencies: Knowledge, understanding and implementation of the Department of Public Services DPSA) State Information Technology Agency (SITA) Act, Information Technology Governance Framework, Internal and External Audits, ICT Risk Management, ICT strategy development, Operational plans Implementation and general administration duties, practices as well as the ability to capture data, operate computer and collecting statistics. Managerial Competencies: Visionary leadership, change management, planning and organising, financial management, people management and development, project management, service delivery innovation. Generic Competencies: Business acumen, customer management, results/quality management, analytical thinking, decision making, innovation and creativity. 93 Technical Competencies: Knowledge of System Development Life Cycle, ICT security management, project management, risk management, database design and administration (SQL, MySQL), data center operations, software development tools, networking principles, IT governance frameworks (COBIT, ITIL, ISO), business analysis, disaster recovery, data analytics and integration solutions. Skills: ICT Regulations and standards (COBIT, ITIL, ISO etc. Business Analysis, Innovative development technologies, DBMS technologies, Project management skills, Information and data Security. Risk assessment and mitigation, Disaster recovery technologies.

Key Responsibilities

Manage the provision of infrastructure and operational support services. Manage the provision of desktop support services to the Department. Manage the provision of support and maintenance of the servers. Manage the provision of support and maintenance of all the networks. Manage the provision of support and coordination of departmental telecommunication services (telephony, video conferencing etc.). Manage innovative business solutions, development and implementation. Manage the automation and digitization of information and business processes. Manage ICT projects. Manage the provision of reliable, secured, quality information and data analytics through integration of business solutions. Develop and ensure implementation, maintenance, training and provide support business applications. Manage and implement ICT governance and policy frameworks. Provide ICT service management and manage ICT projects. Develop and ensure implementation of ICT policy and ICT security. Develop and facilitate the implementation of IT policies. Ensure ICT continuity and ICT change management. Manage acquisition and management of ICT solutions (Software, Hardware and Goods & Services). Manage ICT service desk 4. Provide strategic direction for the Directorate. Research and keep abreast of the best practice initiatives and developments within the directorate. Develop business/ strategic plan for the directorate and align it with Chief Directorate and ensure implementation thereof. Oversee the development and implementation of operational plans for the directorate. Develop and coordinate a service delivery improvement plan. Manage resources (Human, Financial, Assets). Manage and ensure proper implementation of budget by monitoring, projection and reporting of expenditure. Consolidate budget and ensure proper spending in line with strategic objectives. Ensure optimal utilization and functionality of equipment/ assets. Evaluate and monitor performance of employees to ensure achievement of Directorate strategic goal. Manage the development of employees in the directorate. Enhance and maintain employee motivation.

How to Apply

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