Deputy Director: Organisational Development, Change Management And Service Delivery Improvement

Requirements

Applicants should be in possession of a Bachelor's Degree (NQF Level 7) in Organisational Design/ Development, Organisation and Work Study, Human Resource Management, Industrial and Organisational Psychology, Public Administration or other closely related area of study with an OD focus. NSG Job Evaluation Certificate (Analyst and Panel Member). The degree, if not in Organisational Design/ Development, should be augmented with an additional qualification (Certificate) in Management Services, or Organisational Design. Ten (10) years’ proven experience in the organisational development/ design field, with at least three (3) to five (5) years at junior managerial (Assistant Director level), with supervisory experience. A valid driver’s licence. Competencies: The following key competencies and skills are required for the position: Strategic Capability and Leadership, Programme and Project Management, Financial Management, Change Management, Service Delivery Innovation, Client Orientation and Customer Focus, Communication, including presentation, tact and diplomacy, Digitisation, Decision-making, Planning and Organising, People Management and Empowerment, Organisational Development and Design, Work Study and Workload Modelling, Service Delivery Model Development, Business Process Re-engineering, Organisational Governance, Institutional Performance Improvement, Job Evaluation and Quality Assurance, Data Analysis, SOP Development and Process Improvement, Monitoring and Evaluation, Confidentiality and discretion, Computer literacy (MS Word; MS Excel; Ms PowerPoint; Visio/ Aris/ Bizagi/ alternative.

Key Responsibilities

Manage and co-ordinate departmental organisational design reviews, development and maintenance, efficiency enhancement/ work-study 293 investigations, and the Organisational Functionality Assessment (OFA) interventions within the Department. Manage and coordinate investigations related to efficiency enhancement and process improvement within the Department. Implement and maintain service delivery frameworks within the Department. Manage, coordinate and facilitate the development and quality assurance of the Department’s job descriptions and execute job evaluation. Provide operational leadership in the management, coordination, monitoring and evaluation of human resources and activities within the unit.

How to Apply

Enquiries