Deputy Director

Requirements

Applicants must be in possession of a tertiary NQF level 7 Degree in Communication/ Journalism. A minimum of 3-4 years’ experience at Assistant Director level within a communications environment. A valid driver's license. Knowledge & Skills: Knowledge of government communication frameworks. Understanding of the Public Service Act and Public Service Regulations. Familiarity with the Government Communication and Information System (GCIS) prescribed standards. Expertise in integrated communication planning and stakeholder engagement models Grasp of risk- and crisis-communication 123 protocols in a public-sector context. Communication Skills. Interpersonal skills. Team leadership. Computer literacy. Graphic Design. Professional writing and editing skills. Strategic and Planning skills. Basic Project Management.

Key Responsibilities

Manage the development and implementation of the communication strategy in terms of both internal and external departmental communication: Develop and maintain an internal and external communication policies and strategies aligned with Departmental goals. Manage the development (including layout, design) and distribution of a regular employee newsletter featuring project updates, success stories, and upcoming events. Manage and update the departmental intranet or collaboration platform with news, policy changes, and resource libraries. Quality-assure leadership messages, memos, and all-staff emails before publishing. Provide communication toolkits and templates for officials to ensure consistent application/ adherence to Corporate Image standards of the department. Produce and distribute press materials, including press releases, media advisories, and executive statements to announce news, product launches, and corporate milestones. Manage corporate content which promotes the departmental public image on social-media channels; schedule regular posts, monitor engagement, and update messaging for consistency and timeliness. Maintain relationships with journalists, analysts, influencers, and industry partners; maintain segmented media and influencer databases for targeted outreach. Provide input to and implement proactive and reactive crisis-communication strategies and protocols; assisting in drafting of holding statements, manage rapid response workflows, and liaise with legal and leadership to protect reputation. Provide content management and media liaising support services: Develop and maintain an integrated content calendar covering digital, social, print, and multimedia channels. Edit and publish articles, blog posts, videos, infographics, and podcasts, ensuring alignment with brand voice and objectives. Review and distribute press releases, media advisories, talking points, and backgrounders to announce news, events, and milestones. Coordinate interviews, press conferences, and media visits; brief spokespeople and provide necessary materials. Respond promptly to media inquiries, fact-check requests, and interview arrangements; serve as the central liaison between journalists and internal subject-matter experts. Maintain diplomatic content and media interactions, comply with legal, regulatory, and brand guidelines and secure necessary approvals before publication. Implement a rapid-response protocol for crisis situations, ensuring timely content updates and press handling to protect reputation. Provide public liaison and events management services: Develop and maintain a public liaison and events strategy aligned with organisational objectives and community needs. Coordinate distribution of public outreach materials, including newsletters, brochures, social-media posts, and community notices. Liaise with government officials, local authorities, and community leaders to secure permits, endorsements, and participation. Facilitating activities relating to media accreditation, press zones, and interview schedules; prepare spokespeople with talking points and Q&A briefs. Provide post-event follow-up services: distribute thank-you notes, collect feedback via surveys, analyse satisfaction metrics and produce impact/feedback reports. Maintain and refine an events toolkit: templates, checklists, vendor lists, risk-assessment forms, and promotional collateral. Provide operational leadership in the management, coordination, monitoring and evaluation of human resources and activities within the Communications unit: Management of human resources including Discipline management, Training and Development, PMDS, EHW management, Attendance and leave management, Mainstreaming of females, youth and persons with disabilities. General management in terms of: Budget monitoring, Input, preparation, implementation, monitoring and reporting on Strategic/ Annual Performance/ Operational and HR Plan of the unit. Utilisation and care of assets within the unit. Recordkeeping and reporting.

How to Apply

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