Deputy Director-General: Information Services

Requirements

A qualification in Information Technology, Computer Science, Computer Engineering, Information and Communication Technology, Information Systems or a relevant field at NQF level 8 as recognised by SAQA. 8 years’ experience at a Senior Management level in an Information Communication Technology (ICT) environment. Proven experience in delivering complex ICT solutions, leading digital transformation initiatives, implementing AI-enabled technologies, managing business intelligence capabilities, and overseeing large-scale ICT programmes and projects in a highly demanding operational environment. Proven track record of operating successfully at a strategic / executive leadership level within a large organization of comparable size and complexity as well as public sector experience will serve as an added advantage. Extensive knowledge and understanding of digital transformation and public sector ICT environments, including the Department’s Digital Transformation Strategy and Implementation Framework, government service delivery models and digital economy frameworks. Advanced knowledge of ICT governance frameworks, legislation and regulatory prescripts, including CGICT, COBIT, ITIL, the PFMA, POPIA, the SITA Act, as well as governance, risk management and audit processes. Advanced knowledge and experience in enterprise architecture, cloud computing, systems integration platforms, cybersecurity frameworks and standards, digital identity and Public Key Infrastructure (PKI) ecosystems, data governance, analytics and AI technologies. Sound knowledge and understanding of government planning and governance frameworks, including the Medium-Term Development Plan (MTDP), Government Planning Frameworks and principles of good corporate governance (King IV). A Valid driver’s licence or ability to fulfil the operational travel requirements of the post independently, through maintaining reliable transport arrangements for the execution of official duties, as well as willingness to travel and work extended hours. Successful completion of the Nyukela Pre-entry Certificate to Senior Management Services. Skills and competencies: Strong digital leadership capability, including the ability to drive innovation, leverage emerging technologies, and lead large-scale business process and organisational transformation within a digital-first environment, including the modernisation of ICT processes and systems, digital governance controls, and technology-enabled oversight mechanisms. Advanced ICT capability, including enterprise architecture, platform-based operating models, cybersecurity, ICT governance, compliance management, business continuity, knowledge and information management, digital service delivery, advanced computer literacy, and AI-enabled technologies. Strategic leadership and execution capability, including sound decision-making, accountability, commercial acumen, and the ability to lead complex digital transformation 33 programmes and ICT-enabled organisational change initiatives. Strong programme, project and operational management capability, including digital programme and project delivery, business process analysis and optimisation, planning and organising, financial management, performance management, and the ability to operate effectively under pressure while meeting organisational objectives and deadlines. Excellent stakeholder management and interpersonal skills, including client orientation and customer focus, communication, presentation, facilitation, business report writing, influencing, networking, negotiation, and conflict management, with the ability to build and sustain strategic partnerships. Strong people management and change leadership capability, including team leadership, coaching, empowerment, talent development, and the ability to drive organisational culture transformation and workforce adoption of digital solutions. High levels of professionalism, ethical conduct, honesty and integrity, attention to detail, sound judgement and a commitment to public service excellence.

Key Responsibilities

The successful candidate will be responsible for, amongst others, the following key functions: Provide strategic and executive leadership to the Branch: Information Services, including the effective management of human, financial and physical resources, as well as governance, audit, risk and compliance processes. Drive the Department’s Digital Transformation Strategy through the modernisation of legacy ICT environments and the implementation of integrated, secure and citizen-centric digital platforms and online service delivery models. Lead strategic digital programmes and innovations, including the Electronic Travel Authorisation (ETA), Digital Identity and Public Key Infrastructure (PKI), Smart ID and ePassport modernisation, automation initiatives, AI-enabled capabilities, and the expansion of services into digital channels. Provide strategic leadership and expert guidance on Information and Communication Technology (ICT), including ICT strategy, Enterprise Architecture, digital innovation, ICT operations, infrastructure, systems availability, cybersecurity, digital trust and risk management. Lead the establishment and implementation of the Department’s Digital Transformation Portfolio and institutionalise innovative, paperless and technology-enabled service delivery capabilities across the Department. Facilitate strategic stakeholder engagement, ecosystem integration and intergovernmental collaboration, including representing the Department at various forums and maintaining partnerships with key stakeholders. Ensure the effective delivery of ICT services in accordance with applicable service standards and organisational commitments, including the achievement of Branch performance targets, continuous improvement of service delivery outcomes, and the maintenance of sound governance and internal control systems to support clean audit outcomes. Oversee the development, review and implementation of ICT policies, frameworks, standards, codes of practice and regulatory compliance measures aligned to best practice and government priorities. Ensure the institutionalisation of accountability, ethical governance and organisational values across the Branch.

How to Apply

Enquiries