Chief Executive Officer (Ceo): Office Of The Legal Services Ombud (Olso)

Requirements

Bachelor’s degree (NQF level 7) in Public Administration/ Political Science/ Social Science or relevant equivalent qualification; Postgraduate and LLB qualifications will be an added advantage; 5 years’ experience at Senior Management level within legal practice environment; Nyukela certificate is required for all SMS positions before appointment (Certificate for Entry into the Senior Management Service from the School of Government); Knowledge of Financial Management and related prescripts; Knowledge of administration, strategy and policy development; Knowledge and understanding of social dynamics related to Office of the Legal Services Ombud (OLSO) mandate; Investigation and litigation; Governance, Contract Law; Knowledge and 26 understanding of the Ethics of the Legal Profession; Knowledge of the Legal Practice Act; General knowledge of the law and legal practice; Practical knowledge and understanding of investigative approaches methodologies; Knowledge of evidence gathering and leading of evidence techniques and approaches; Practical knowledge and understanding of drafting legal instruments; Practical knowledge and understanding of litigation management processes; Practical knowledge and understanding of interpreting statutes; Knowledge of Public Service Act and Regulations, knowledge of POPIA, PAJA and PAIA; Skills and competencies: Strategic Capability and Leadership; Programme and Project Management; Financial Management; Change Management and Diversity; Knowledge Management; Problem Solving and Analysis; People Management and Empowerment; Client Orientation and Customer Focus; Honest and Intergrity; Communication.

Key Responsibilities

Key Performance Areas: Monitor investigations and define complaints investigative scope and process in line with mandate of the Office of the Legal Services Ombud (OLSO); Lead the development of organizational long term and short-term strategies; Oversee the provisioning of stakeholder management services and community outreach programmes; Manage organisational performance by ensuring that OLSO strategic goals and objectives are met; Ensure the provision of organisational risk, anti-corruption and integrity management services; oversee the management of ICT systems to ensure that services rendered to the public are efficient and accessible; create an enabling and conducive environment for the investigations of complaints; manage the development and implementation of corporate related policies; manage and oversee the financial governance of OLSO by preparing budget, expenditure, costing, management reporting and internal control processes for the OLSO; manage human resources, supply chain and asset management and oversee the provision of facilities management services.

How to Apply

Enquiries