Assistant Director: Facilities

Requirements

A Senior Certificate plus a National diploma qualification on NQF level 6 in either Hospitality Management or Heritage/Museum Management/ Facilities Management (or similar). A minimum of 3 to 4 years’ appropriate experience in a Heritage Site. Competencies: Communication, both oral and writing. Client orientation and customer focus. Honesty and integrity. Service deliver and innovation. Planning and execution. Knowledge Management: Problem solving and analysis. Program and Project Management. People management and Empowerment Change Management. Public Service Regulation Framework. Policy formulation process within Government. Monitoring and evaluation method, tools and technique. Facilities and venue management. Public Finance Management Act. Treasury Regulations. Contract and service provider management. Knowledge of the National Heritage Resources Act and the World Heritage Convention Act.

Key Responsibilities

Manage and oversee the operation of the facilities section (soft services: cleaning and hygiene) to ensure a clean, neat, hygienic and safe working environment. Manage the cleaning of office, public areas and hygiene services. Oversee restaurant services and manage conference venues. Support the preservation and presentation of historically and culturally significant spaces through appropriate operational care, maintenance co-ordination and adherence to heritage sensitive facility practices. Oversee delivery and maintenance of indoor plants and flower arrangements. Manage stores and preparations of all the venues and areas to be used during states and official visits. Manage the electronic reporting system. Co-ordinate all Ensure the efficient and cost-effective administration of soft service (cleaning and hygiene) operations budget. Monitor all soft services contract performance and develop operational plan. Manage quality customer service and Project management within the soft services. Ensure that facilities operations are cost effective and efficient within estimated budget constraints. Ensure compliance with OHS regulations, operational risk management procedures and institutional safety directives. Oversee the procurement of soft services and related equipment and ensure that invoices discrepancies are promptly tracked and resolved. Ensure that access and escorts are arranged for sort services activities. Manage and arrange official documentation and activities with regards to the staff managed and also on work related matters with regards to the staff 108 managed to ensure effective administration. Arrange training. Develop and promote effective work programs. Assist and participate in the management of the unit by the compiling of reports and convening meetings to ensure that soft services (cleaning and hygiene) delivery is effective and efficient.

How to Apply

Enquiries

Mr. T Makondzo Tel No: (012) 300 5425

Notes

NB: Email applications must on the subject line state only the Reference number: FACILITIES/PRES/2026 (with no spaces).