Assistant Director: Consumer Education & Advice

Requirements

An NQF 6 qualification in Commercial Law / Law / Business Management / Public Administration as recognized by SAQA. Three (3) to five (5) years’ experience in the Commercial Law / Business Administration / Public Administration field. Valid driver’s license (with exception of persons with disability). Skills and Knowledge: Knowledge and understanding of relevant legislations affecting consumers and South Africa. Customer care. Presentation skills. Report writing. Communication skills. Negotiation skills. Administrative management. Planning and organization. Analytical thinking. Interviewing skills. Attention to detail. Public speaking skills. Computer literacy. Delegation. Interpretation skills. Project management skills. Facilitation skills.

Key Responsibilities

Facilitate and conduct compliance inspections. Facilitate and conduct investigation of cases. Ensure provision of mediation on disputes. Represent consumers in the Consumer Court. Provide secretariat services. Manage and utilise resources (financial, human and physical) in accordance with relevant directives and legislation.

How to Apply

Enquiries

Ms WA Klaassen Tel No: (015) 293 8691