Assistant Director: Business Process Management

Requirements

National Senior Certificate, An undergraduate qualification (NQF level 6) Diploma in Industrial Engineering, Management Services, Work-study / Industrial Psychology / Production Management / Operations Management & Public Management. Three to Five (3-5) years at supervisory relevant experience in an Organizational Development, Business Process Management and Change Management and Service Delivery Initiatives environment. A valid driver’s license is required. In-depth knowledge of Business Process Management frameworks, 2015 Directive on changes to Organizational Structure and applicable legislation and standards (including the Public Finance Management Act, Public Service Act and Regulations, Treasury guidelines, Change Management Framework and Organizational Design Toolkit and Skills: Able to use Visio (Mapping of Business Processes) Analytical and problem-solving skills, Interpersonal Skills. Communication skills (including advanced report writing and presentation skills) and interpersonal skills and Research skills. Computer literacy (Able to use Visio in mapping business processes). Valid Code 08 (EB) driving license. Incumbents must have worked in Organizational Development field. Competencies: Knowledge of the Business Process Management processes, Job Evaluation Principles, Organisational Design Tool Kit, Principles of organisational Development, Project management principles, Strategic management principles, Performance management principles, Diversity management principles. Skills- Research Report writing, Interpersonal relations, Analysing, and Presentation. Values/Attributes- Interpersonal relations, Integrity, Responsive, Courteous teamwork and Responsible.

Key Responsibilities

Provide business efficiency enhancement services. Facilitate and conduct business process improvement initiatives. Conduct organisational functionality assessments of department’s internal systems and processes. Conduct an assessment department’s effectiveness and efficiency in supporting the attainment of service delivery objectives. Facilitate the implementation of productivity measurement framework.

How to Apply

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