Administrative Officer Payment Confirmer

Requirements

An appropriate and recognized 3-year National Diploma/ Degree in Finance Management or relevant qualification (at least 360 credits, NQF 6) with two- three (2-3) years’ appropriate experience in Payments’ environment of which 1 year is in a supervisory role OR Five (5) years appropriate experience within the payments’ environment. Computer literacy that would include a high level of proficiency in Microsoft products. Knowledge of Client Relations Management. Knowledge of Public Finance Management Act (PFMA). Knowledge of Special Pensions Act. Knowledge of GPAA Products and Services. Knowledge of Employee benefits. Knowledge of Retirement Fund Industry. Knowledge of project management. Analytical skills. Problem solving skills. Customer relations. Ability to communicate at all levels. Supervisory skills. Organizing and Coordinating skills. Computer Literacy. Motivational Skills. Customer Oriented. Ability to build strong network relationships. Ability to work in a team. Outgoing personality. Integrity.

Key Responsibilities

The incumbent will be responsible for a wide variety of tasks which includes but are not limited to the following: Provide support to the supervisor on the implementation of Special Pensions payment related directives. Review payment documentation before capturing payment instruction as per standard operating procedure (SOP). Generate or confirm payment in line with the approved case. Ensure accuracy of banking details before capturing on system. Assist the Supervisor in identifying errors for corrections. Assist supervisor in resolving Audit findings. Assist in dealing with payment queries and enquiries. Administration support to payment section: Assist in the implementation of the pensioner maintenance. Validation and confirmation particulars of beneficiaries. Validate information on payment instructions. Ensure that the payment letters are issued promptly to the newly admitted pensioners and beneficiaries. Resolve problems relating to Tax SARS Directive by monitoring and resolve SARS directive interface for: Tax Directive feedback on processed payment payments. SARS Directive response received from SARS. Forward relevant SARS responses to the clients. Safekeeping of payment files in payment section. Contact claimants to follow up on outstanding payment documentation. Assist in the implementation of the activation of suspended life certificates. Assist in the identification of incorrect pensioner records and escalate for corrections Supervision of the staff: Allocate work according to skills and competencies of subordinates. Manage staff performance. Develop, train and coach. Maintain discipline. Ensure that subordinates are informed about changes in work environment or management decisions.

How to Apply

Enquiries

Notes

A permanent position of Administrative Officer – Payments Confirmer is currently available at the Government Pensions Administration Agency (GPAA): Special Pensions Unit. 64