Administrative Officer: Natis Helpdesk Services

Requirements

A National Senior Certificate / an equivalent plus an appropriate undergraduate qualification (NQF 6) in Public Management/Administration/Social Science or an equivalent qualification in the relevant field / area as recognized by the South African Qualification Authority SAQA). A minimum of Two (2) years’ experience level in the same or related field. Valid Driver’s Licence (Except for people with disabilities). Core And Process Competencies: Strategic Capability and Leadership, People Management and Empowerment, Programme and Project Management, Financial Management, Change Management, Knowledge Management, Service Delivery Innovation, Problem Solving and Analysis, Client Orientation and Customer Focus, Communication. Basic Computer, Financial Management, Problem Solving, Planning & organizing, Time Management, Policy analysis, Good Communication skills, Facilitation skills, Presentation skills, Coordination skill. Knowledge And Skills: Sound and in-depth knowledge of relevant prescripts and understanding of the legislative framework governing the Public Service i.e. Public Service Act, Public Service Regulations, National Road Traffic Act, Public Finance Management Act, Protection of Personal Information Act, Promotion of Access to Information Act, Promotion of Administrative Justice Act, Understanding NaTIS Security Policy and Procedures as amended from time to time, Experience in NaTIS administration at all key service centres (RA, DLTC, VTS and NaTIS Helpdesk, Knowledge of the minimum requirements for sensitive transactions. Basic Computer skills.

Key Responsibilities

Supervise the capturing of sensitive transactions to curb fraud on the System. Supervise NaTIS user access processes. Supervise the amendment of data on the system and the reversal of erroneous Transactions. Supervise Task Management System (TMS). Ensure proper use of Task Management System (TMS) and Remedy System. Attend to administration Issues related to the office.

How to Apply

Enquiries