Administrative Officer: Injury On Duty

Requirements

A relevant National Diploma/ Degree within the Social Sciences (at least 360 credits). Minimum of 2-3 years experience within the relevant environment with one year supervisory experience OR 5 years relevant experience within the relevant environment. Computer literacy with working knowledge of Ms Office products. Knowledge of Civil Pension Software (CIVPEN), Workflow and Portal. Knowledge of Employee Benefits, GEP Law. Knowledge of Applicable legislation within GEPF. Knowledge of GEPF products and services. Knowledge of Public Service Prescripts and Legislation. Ability to establish controls and monitor tasks. Good working knowledge of Microsoft Office products. Proficiency in South African languages. Supervisory Skills. Computer literacy. Planning and organizing skills. Communication skills. Interpersonal skills. Administration skills. Accuracy, thoroughness and ability to detect errors. Ability to prioritize and meet deadlines. Customer service orientation. Persuasiveness and flexibility. Ethical business conduct. Ability to work under pressure. Willingness to travel. Adhering to business ethics. Accountability. Work in a Team.

Key Responsibilities

The incumbent will be responsible for a wide variety of tasks which includes but are not limited to the following: Administer and Authorize Injury on Duty processes and payments. Checking of new opened CP files. Effective compilation of statistics. Ensure that all documentation on files are verified, checked and correctly captured. Check correspondence for outstanding documents from employers / members and Compensation Fund. Handle enquiries. Access, Process and Validation of Payments. Confirm all payments, which includes arrears as well as new and old payments. Confirm Life certificates arrears. Check all recalculations. Confirming of pension benefits of a complex nature. Effective administration & payment of IOD Claims. Administration of Redirected IOD Claims. Interpret and apply directives, policies, and rules of COID Act, DPSA guideline, PFMA. Liaise with other business units, external organisations and Clients through checking of typed correspondence. Handle enquiries from internal and external stakeholders. Administration of the Unit. Develop, train and coach staff. Maintain discipline. Ensure that subordinates are informed about changes in work environment or management decisions. Allocate work according to skills and competencies of subordinates.

How to Apply

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