Administrative Officer

Requirements

An appropriate degree/diploma with 3 years' relevant experience in an Assessment and Examination or Educational environment or A National Senior Certificate (or equivalent) with 6 years' relevant experience in an Assessment and Examination or Educational environment. A valid driver’s licence (excluding code A/A1). Knowledge: Examination and UMALUSI directives; client care; information management; relevant functions, programmes and projects of the WCED; relevant policies and acts. Working knowledge of examination databases. Skills: Research; Analytical; communication (verbal and non-verbal); co-ordination, conflict resolution; writing; computer literacy; numerical.

Key Responsibilities

Registration of candidates: Execute the registration process of candidates. Updating of all registrations. Implementation of registration as per policy. Verify the correctness of registration per district. Implementation of the relevant 347 policy. Registration of examination and designated centres: Receive and collate all application forms. Allocation of designated centres as per learner totals. Inform Districts of registered learners per school and subject information. Appointment of invigilators: Advice and guidance regarding the registration of invigilators, according to policy. Verify nominations for appointment. Process all claims. Attend to enquiries: Execute all walk-in centre queries: receiving all applications. Deal with complex queries. Updating the examination information system. Deal with examination-related queries: Follow up on all telephonic and e-mail enquiries relating to specific cases. Issue results and confirmation letters, etc. Deal with queries regarding examination registration: Advice and guidance to clients regarding registration, according to the registration policy. Reporting and administration: Recordkeeping of all received cases. Supervision: Daily supervision of staff. Training: Assist in the planning and execution of training of Districts.

How to Apply

Enquiries