Administration Clerk Supervisor (Patient Administration)

Requirements

Standard 10 certificate/Grade 12. Clerical/administrative: 3-5 years in Patient Admin Degree / National Diploma in Public Management / Administration / Financial Management Plus three (3) years’ experiences in Patient Administration and A valid code EB driver’s licence Knowledge, Skills, Attributes, and Competencies Required: Knowledge of E-Health patient Registration and other patient admin computer programmes Knowledge of discipline and grievance procedures Knowledge of legislation policies and procedures pertaining to revenue and patient administration Computer literacy Supervisory / Managing abilities Finance and accounting skills.

Key Responsibilities

Supervise the Patient Administration section (Medical records, Archival, Mortuary, Casualty, Admission, Discharge, Appointments, Emergency bookings). Train, develop and monitor staff including conflict management and discipline Maintain effective and efficient utilization of resources. Conduct internal audit and risk management and maintain compliance. Ensure efficient work processes and reduce waiting time in the patient admin area. Compile and submit monthly reports on survey (waiting time, head count registers and archival of files. Ensure efficient records management and conduct regular records audits. Implement and monitor Performance Management within the Patient Admin sections. Implement quality improvement programmes by monitoring and evaluation. Ensure effective and efficient cash management of all state monies is collected.

How to Apply

Enquiries

Notes

Directions to the Candidates: The following documents must be submitted: The application must include only completed and signed new Form Z83, obtainable from any Public Service Department or on the internet at www.gov.za, and a detailed Curriculum Vitae. Certified copies of Identity Document, Senior Certificate and the highest required qualification as well as a driver’s license where necessary, will only be submitted by shortlisted candidates to HR on or before the day of the interview date. NB: Proof of current and previous work experience endorsed and stamped by Human Resource Manager (Certificate of service and service record) must be submitted by shortlisted candidates to HR on or before the day of the interview date. The reference number must be indicated in the column provided on the form Z.83 e.g. reference number KDHC 05/2026. NB: Failure to comply with above instructions will disqualify applicants. The appointment is subject to positive outcome obtained from the NIA to the following checks: (security checks, credit records, qualification, 127 PUBLIC citizenship and previous experience verifications) Please note that due to the large number of applications anticipated, applicants will not be acknowledged, however, they will be advised of the outcome of their applications, in due course. If notification of an interview is not received within three (3) months after the closing date, candidates may regard their application as unsuccessful. The Department will not be liable where applicants use incorrect/no reference number(s) on their applications’ shortlisted candidates, including the SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. NB: Due to budgetary constraints, shortlisted candidates will not be entitled to S&T payment for attending interviews. (This Department is an equal opportunity, affirmative action employer, whose aim is to promote representatively in all levels of all occupational categories in the Department). CLOSING DATE : 04 September 2026