Administration Clerk Production

Requirements

A Grade 12 certificate (NQF 4). Experience in office administration will be an advantage. Knowledge of administrative duties, practices, as well as the ability to operate a computer. Knowledge and understanding of Batho Pele principles. Knowledge of ODMWA (Occupational Diseases in Mines and Works Act, Act 78 of 1973) or any other related compensation legislation will be an added advantage. Knowledge and understanding of the legislative framework governing the Public Service. Good communication (verbal and written), interpersonal relations, teamwork, planning, organization, and computer skills (MS Office package). Ability to work under pressure and in a team as well as ability to maintain a high level of confidentiality. A valid driver’s license.

Key Responsibilities

Provide general enquiries tasks in support of claims management. Attend to clients through the helpdesk. Handle telephonic and other enquiries received. Receive and upload documents on the claims management system. Render general clerical support for the claims management. Liaise with external stakeholders in relation to the claim’s payment enquiries. Check if the information on e-Tracker and the Mine Workers Benefit system corresponds. Attend to the allocated work tasks. Ensure and monitor that all compensation applications meet the required status of the claim. Management of risk and 81 audit. Ensure and monitor that all compensation applications meet the required standards. Prevent fraudulent applications as well as unnecessary query locks.

How to Apply

Enquiries