Admin Officer: Accidents And Traffic Fines

Requirements

A minimum three year National Diploma (NQF Level 6): Transport Management, Fleet Management, Public Management, Public Administration, 2-3 years’ experience in the fleet environment in the Public Service, Administration of Accidents, Administration of Traffic Fines, Report Writing and Computer Literacy. Knowledge: Strategic thinking, Customer management, Results/ quality management, Innovation/ continuous improvement, Problem solving, Analytical, Negotiation, Decision making, Communication, Initiative, Diversity awareness.

Key Responsibilities

Administer Fleet Accident Management: Receive and register all accident reports involving government fleet vehicles, Verify accident documentation for completeness and compliance, Capture accident information on fleet management systems, Liaise with drivers, departments, insurers, assessors, and service providers, Monitor progress of accident claims and repairs, Maintain accurate accident records and support documentation, Facilitate the recovery of accident-related costs where applicable, Compile accident statistics and reports. Administer Traffic Fines Management: Receive, verify, and record traffic fines issued to government vehicles, identify responsible drivers through vehicle allocation records, Forward traffic fines to responsible officials and departments, monitor payment and representation processes, maintain an updated traffic fine register, facilitate recovery of costs from liable officials where applicable, Escalate unpaid or disputed fines for further action. Monitor Compliance and Governance: Monitor compliance with fleet management policies and procedures, verify that accident reporting requirements are adhered to, ensure compliance with Road Traffic legislation, identify non-compliance trends and recommend corrective measures, maintain audit-ready records for accidents and fines, Support internal and external audit processes. Enhance Stakeholder Engagement and Customer Support: Provide guidance to drivers and client departments on accident and traffic fine procedures, liaise with law enforcement agencies, insurers, brokers, repairers, and legal representatives, respond to queries relating to accident claims and traffic fines, facilitate communication between stakeholders to resolve cases promptly. Reporting and Information Management: Compile monthly, quarterly, and annual management reports, Analyse accident and traffic fine trends, maintain databases and electronic filing systems, produce statistical reports for management decision-making, Prepare reports for executive and governance structures.

How to Apply

Enquiries